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    Privacy Policy

    CardAgain Privacy Policy

    Effective Date: 22 May 2025Last Updated: 22 May 2025

    Introduction

    CardAgain (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) (Australia) and the Privacy Act 2020 (New Zealand).

    This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, platform, and services.

    1What Information We Collect

    • Identification & Contact Info: Name, email address, phone number, and postal address
    • Account Info: Username, password, membership type, purchase history
    • Payment Info: Billing details (via third-party payment gateways; we do not store card data)
    • Referral Data: Links you share, who clicks them, and sign-ups through your referral
    • Usage Data: IP address, browser type, device information, and site interaction (via cookies)

    2How We Collect Personal Information

    • Sign up for a membership or create an account
    • Make a purchase or enter prize draws
    • Refer friends or join as a partner
    • Contact us or interact with our platform
    • Participate in promotions, events, or surveys
    • Use our website (via cookies and analytics tools)

    3Why We Collect Your Information

    • Create and manage your membership account
    • Process payments and deliver products
    • Enter you into daily prize draws
    • Communicate important updates and offers
    • Monitor site performance and improve user experience
    • Prevent fraud and ensure platform security
    • Comply with legal obligations

    4Disclosure of Your Information

    • Trusted third-party providers who help us operate the platform (e.g. payment processors, logistics partners, email service providers)
    • Regulatory authorities where required by law
    • Partner creators or retailers where you have opted in or used a referral link
    • Successors or acquirers in the event of a business sale, merger, or restructure
    • We never sell your personal information

    5International Transfers

    While our services are focused on Australia and New Zealand, some third-party service providers may be located overseas.

    We take reasonable steps to ensure your data is handled in compliance with Australian and New Zealand privacy laws.

    6How We Protect Your Information

    However, no system is completely secure. You are responsible for keeping your password safe.

    • Encrypted data transmission (SSL)
    • Secure password storage
    • Restricted access controls
    • Regular security reviews

    7Access and Correction

    You have the right to access the personal information we hold about you and to request corrections.

    To do so, please contact us at privacy@cardagain.com.au.

    8Cookies and Tracking

    Our website uses cookies to improve your experience, understand usage patterns, and deliver targeted promotions.

    You can disable cookies via your browser settings, though this may affect functionality.

    9Marketing Communications

    You may receive marketing emails or SMS if you’ve opted in.

    You can unsubscribe at any time using the link in our messages or by updating your preferences in your account.

    10Children’s Privacy

    CardAgain is not intended for users under the age of 13.

    We do not knowingly collect personal information from children without parental consent.

    11Changes to This Policy

    We may update this policy from time to time.

    The latest version will always be available on our website.

    By continuing to use the platform, you accept any changes.

    12Contact Us

    If you have questions, complaints, or requests relating to your privacy, please contact:

    Privacy Officer

    Email: privacy@cardagain.com.au

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